Источник:
http://blogs.msdn.com/b/crm/archive/...celerator.aspx
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Meet new CRM MVP Kuba Skalbania , our guest blogger today. Kuba walks us through the use of the newest CRM accelerator. One of the newest accelerators for Microsoft Dynamics CRM is the CCA, Customer Care Accelerator. And I dare say - CCA is not just an...(
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Источник:
http://blogs.msdn.com/b/crm/archive/...celerator.aspx