powerobjects: Unified customer data enhances your client retention

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Источник: https://microsoft-business-applicati...ent-retention/
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We all know the worst-case scenario with customer service because most of us have been there. You wait to get an agent on the phone or via an online chat function. You take the time to explain your problem or frame your question. And then the encounter drags on as the customer service agent asks for additional information or has to consult other systems or colleagues. Then you start wondering if...

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Источник: https://microsoft-business-applicati...ent-retention/